[Info-vax] Problem with patch access with support contract.
Jan-Erik Soderholm
jan-erik.soderholm at telia.com
Thu Oct 10 09:47:50 EDT 2013
Simon Clubley wrote 2013-10-10 13:37:
> On 2013-10-10, Joukj <joukj at hrem.nano.tudelft.nl> wrote:
>> Jan-Erik Soderholm wrote:
>>> Jan-Erik Soderholm wrote 2013-10-09 12:07:
>>>> Hi.
>>>>
>>>> There was a note on the WASD maillist earlier today
>>>> that the patch access had problems...
>>>
>>> [snip]
>>>
>>> Patch/support access is now restored.
>>>
>>> Jan-Erik.
>> You were not the only one.
>> I logged a call on Monday and Wednesday morning access was restored.
>>
>> HP messed things up apparently. (and not for the first time : Over the
>> last 2 years they had to reset mu pass-port acount at least 5 times to
>> restore the access!!!)
>>
>
> BTW, the other thing they have messed up are their privacy settings.
>
> You can't even set them directly in that annoying header at the top
> of the HPSC pages any more; you now have to visit a different page to
> set them and you have to do it every single time you visit the HPSC
> website so the settings are clearly not held against the logged in
> account but as a cookie.
>
> (I clear browsing data whenever the browser is closed down.)
>
> I assume the intention is to make it so awkward to opt out of being
> pushed marketing material by HP that most customers will not bother.
>
> Simon.
>
But...
The settings for marketing can't be local, HP have to see that
setting no matter if I'm on-line or not, not ??
Jan-Erik.
More information about the Info-vax
mailing list