[Info-vax] rx2800i2 sales/support window changes

[David Froble]

Keith Parris wrote:

> On the software side, Mature Product Support without Sustaining 
> Engineering is now committed through at least 2025 for OpenVMS 8.4 on 
> Integrity.

Just what does that mean?  If you don't have the engineering to address 
a problem, then, it seems to me you're saying, "we'll take your money, 
but we won't fix any problems that come up".

So, when engineering is shut down, just what does a customer get for his 
support dollars?