[Info-vax] VMS Software, Inc. Launches Performance SWAT Team Service

[JF Mezei]

On 15-08-25 18:08, Richard Maher wrote:

> I think it's a good thing except having to pay for excess capacity and 
> payroll just so we can have jobs-for-the-boys.


VSI is small, not worldwide, not 7/24 with operations in USA, Asia and
Europe. HP is big with all that.


So, if VSI is to attract support contracts, it needs to show that it is
better than HP.  Having top notch VMS engineers making house calls sure
beats HP with its call centre drones who have to use Google to find that
VMS is either some fam implement, or highway signage technology.


In other words, if you are a corporate customer and must decide who gets
the VMS support contract, do you choose the smaller but far more
competent organisation that knows VMS inside out, or do you use the
large worldwide org that has script driven call centre drones ?