[Info-vax] VMS support is being transferred from HPE to VSI

[DaveFroble]

Simon Clubley wrote:
> On 2018-05-07, DaveFroble <davef at tsoft-inc.com> wrote:
>> Jairo Alves wrote:
>>> 2 cents: We have HPE contracts for Proliant Servers as well as Itanium Servers. Also, there's a history of doing business with HP that many areas find more "dependable" because it's a big, established company.
> 
> Thanks for confirming what I have been saying about this.
> 
>> A "big established company", that apparently doesn't give a damn about it's 
>> customers, yeah, I can see how that could be desirable.
>>
> 
> Much of the time, that doesn't matter to the customer's employee who
> signed the contract.
> 
> What mostly matters is that employee can tell their boss they signed
> a contract with a large company that is still going to be around,
> either directly or as part of a merged organisation, in 5-10 years.
> 
> That employee doesn't have to take a risk on signing a contract with
> a small and recently established vendor (VSI) that may not exist in
> a few years (at least in the eyes of the employee when they are
> considering their pension and future employability when deciding
> whether to take a risk on going with a small vendor or to play it safe
> by going with a large one).
> 
> Simon.
> 

So, the reality that without VSI, there is no support for the OS they are using, 
because HPE isn't going to provide any, isn't important.

The perception that HPE is a big company and one safe to do business with, even 
though it cannot and will not provide what it's contracted to do, is important.

No wonder this planet is so fucked up ....

You just comb through any contracts, and there will be some weasel words 
somewhere, saying "best effort" and "money back" and such which HPE will be able 
to use as an out, should they be tasked to actually perform anything.  But, they 
sure will cash the checks, as long as they don't have to do anything for the money.

No wonder this planet ....  oh, what's the use ...

-- 
David Froble                       Tel: 724-529-0450
Dave Froble Enterprises, Inc.      E-Mail: davef at tsoft-inc.com
DFE Ultralights, Inc.
170 Grimplin Road
Vanderbilt, PA  15486